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  • All Orders must be paid upon the initial date of the order. Allow 4-7 business days to receive your order after the initial date of the order.

  • ALL ITEMS ARE SHIPPED. Shipment charge will be assessed upon initial order: Based upon the weight of the package and its destination.



  • No refunds on any items purchased due to the nature of preserving the pureness of the essentials within the item.

  • If item ordered is out of stock after the purchase was placed online due to customer demand, Organic Memories prides ourselves on great service, and will offer you a replacement item that is similar to your initial interest or need. If an agreement cannot be reached in regards to a replacement item, then the customer can wait for their initial order to be received within an estimated delivery time, based on the earliest availability.

  • If your item was damaged during the delivery process that caused the item to become defective, you must notify our Customer Service Department at (708-705-6006 or immediately within 2 business days upon receiving your order in order for your purchase to be considered for a refund.


Questions/Comments: (Email us at

To rate our overall service from 1-5 Stars, (1-star for lowest quality to 5-stars for the highest quality): Email us at



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